Reinstall Intel Adapter Driver via Device ManagerĪccording to user reports on the Reddit forum, a widely confirmed fix for Intel Dual Band wireless-AC 7260 keeps disconnecting is to reinstall the Intel wireless network adapter driver.
Reinstall Intel Adapter Driver via Device Manager You can see from the Netsh reports enclosed-the disconnects from the WiFi driver always followed some sort of extraneous "Capability change" (from prior driver v21.110.1.1 and displayed in red), and when I updated via device properties, that went away. This is the longest it's been that the AX200 hasn't disconnected. And now with this new driver, it has had zero disconnects for at least nine hours.
So in desperation, I went into the Intel AX200 Properties page and tried the Update Driver there, and lo and behold, v21.110.2.1 (dated July 21, 2020) was installed. I kept using the Intel Driver & Support Assistant to look for a more updated driver to no avail. I would have to shut off WiFi on the desktop and re-enable for it to reconnect. The connection would drop, and the 5G connection de-listed (although the 5G guest network can still be seen). At first, I thought it was the router, but none of the other multitude of devices I had connected to the 5G connection was disconnecting like the Win 10 desktop. This exact same problem was happening to my desktop with an AX200 and an Asus AX88U Router.
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Click the menu where it says " Summary" to change to " Detailed View".ģ- To save your scan, click Next and click Save. The Intel® SSU defaults to the " Summary View" on the output screen following the scan.
In order to check this further, could you please confirm the following information?ġ- Did the Intel® Wi-Fi 6 AX200 come pre-installed with the motherboard/computer? or did you buy it separately and installed it on the computer?Ģ- Are you having issues with Wi-Fi only or with Bluetooth too (both)?ģ- When did it start to happen? Did it work fine before? I mean, were you able to have your wireless connection in a normal/expected performance before, or did the issue start from the first day you have the Wireless card? Please provide detailsĤ- If the Wireless connection worked fine before, do you remember if this issue happened after a new Windows update or Wireless/Bluetooth driver update?ĥ- When the WiFi disconnects, does it reconnect automatically or not? How long does it take to reconnect? Do you see any error in Device Manager?Ħ- Have you checked if this issue happens on different networks? Is this issue happening at home, office environment, or both?ħ- Have you tried a different router or Access point for testing purposes? Maybe one that is AX compatible? Have you rebooted your access-point, router, modem? Please provide details.Ĩ- Have you tried a roll back to a previous driver version for testing?ĩ- Router/Access point brand, model, and firmware version:Īlso, please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread to gather more details about your system.ġ- Download the Intel® SSU and save the application on your computer.Ģ- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. Thank you for posting on the Intel® communities.